Refund and Cancellation Policy
1. Cancellation Policy
1.1 Customers may request to cancel their order or service within 30 days of purchase. After this period, cancellation requests may not be accepted.
1.2 To cancel an order or service, please contact our customer support team at goatnai2@gmail.com or Phone nO.09423061655 with your order details.
1.3 If the order has already been processed or shipped, cancellation may not be possible. In such cases, customers may follow the refund or return process.
2. Refund Policy
2.1 We offer refunds under the following conditions:
- If the product/service was not delivered as promised.
- If there was an issue with the quality or functionality of the product/service.
- If the cancellation request is approved within the permitted time frame.
2.2 Refund requests must be made within 30 days of purchase by contacting goatnai2@gmail.com or Phone nO.09423061655 and providing necessary details.
2.3 Approved refunds will be processed within 15 business days and credited back to the original payment method.
2.4 Some products or services may be non-refundable. These will be clearly indicated on the product/service page.
3. Exceptions & Non-Refundable Items
3.1 The following items/services are not eligible for refunds:
- Downloadable digital products after they have been accessed.
- Customized or personalized items.
- Services that have already been rendered.
- Gift cards or promotional purchases.
3.2 If you believe your case qualifies for an exception, please reach out to our support team for assistance.
4. Changes to This Policy
4.1 We reserve the right to modify or update this policy at any time. Changes will be effective immediately upon posting on our website.
4.2 Customers are encouraged to review this policy periodically to stay informed.
For further inquiries, please contact us at goatnai2@gmail.com or Phone nO.09423061655.